What is WebEx Telepresence? How do WebEx and Telepresence come together?

WebEx Telepresence allows participants in WebEx meetings to connect via video with participants using Telepresence video conferencing endpoints (traditional H.323 and SIP videoconferencing). Standard room based videoconferencing systems use H.323 or SIP as the protocol to connect rooms and control the call. Traditional manufacturers, like Cisco and Polycom, use these protocols. WebEx on the other hand, uses a proprietary protocol that is unable to directly communicate with traditional room systems.

Has video conferencing crossed “The Chasm” to the mainstream market?

Author Geoffrey Moore, is probably best known for his book, “Crossing the Chasm”, in which he describes the stages of adoption a technology must go through if it is to be used by the vast majority of people. The Chasm, is a critical section in the “Early Adopters” stage where a technology either makes the critical leap or never makes it past the “Early Adopters” stage.

The Difference Between a Virtual Audio Call and a Virtual Video Call?

Anyone who has been a part of an audio conference call will understand some of the shortcomings that come along with it. How can we eliminate or mitigate these shortcomings and provide a richer communications experience?

How I Navigated the Murky Waters of Video Conferencing: Confessions of a Small Business Owner

I am a small business owner, and like all small business owners my most precious commodity is time. I don’t have time to research new innovations in collaboration technologies, and so it was with dread and a heavy heart that I embarked upon my journey to understand video conferencing and how it could benefit me and my business. So if I wanted to introduce video conferencing into my small business collaboration tool kit, here are three important things I had to sort out to make video conferencing a reality …

Why I Choose Videoconferencing to Collaborate

In my experience selling videoconferencing systems, most vendors focus on the ROI of replacing expensive travel. While it’s easy to justify the expense of a videoconferencing system by eliminating a few executive trips, I believe that the real value of desktop videoconferencing is in replacing phone calls and some intra-city travel. There are many unrealized benefits to videoconferencing that give big ROI.

Building Community Technology Platforms for Collaborative Ecosystems

Systems are providing an Open Architecture, which allows for different technologies to be tied together in ever more meaningful and seamless ways. Building a technology platform in your Collaboration Ecosystem requires an architectural design approach. It is imperative that this design provides a platform that is common to all stakeholders.

You’re invited – Learn how SMART and Lync can improve your ROI on video conferencing

You understand the great potential of unified communications – the potential cost savings, simplicity and flexibility. Now find out how to get those results without the cost and complexity of traditional video conferencing solutions. Learn how to transform group collaboration by extending the Microsoft® Lync® experience into your conference rooms.

5 Myths of Telepresence and what they mean to your business

What’s the difference between collaboration and telepresence and what do they mean to your business? We know creating authentic communication and collaboration isn’t a “one-size-fits-all” industry. Here are 3 Important Reasons for Debunking Myths of Video Conferencing – It gives users a way to gauge their investment, readers can take stock of any preconceptions they might have and it helps people to make good decisions when developing a technology roadmap for the next five years.

Is Lync 2010 compatible with other video systems?

It all seems very simple. You have a web camera on your computer and a video button inside your Lync app. Shouldn’t it just work? Shouldn’t you just be able to make a video call to a Cisco, Polycom, LifeSize or Vidyo system? But Microsoft Lync2010 doesn’t support video calling to other video systems and what does this mean for a user? There are options for what a user can to do to make Lync2010 support video conferencing.

Skype for Business – A Unified Communications Tool?

Skype is used for a lot more than video. In fact it really started out and is still primarily used for voice calls. Skype offers a full Unified Communication (UC) technology stack, which is pretty powerful, but not as “industrial” as some enterprise UC technology offerings from say, Cisco or Microsoft.