Dependable AV Solutions for Hospitals and Healthcare

Connected communication for patient care, medical collaboration, and critical response

Trusted by Leading Government Agencies

Solving Critical Problems for the Hospitals and Healthcare Industry

Hospitals and healthcare organizations depend on communication systems that support patient care, medical coordination, training, and operational response. These common problems in Healthcare AV environments can slow collaboration, create friction for care teams, and make critical spaces harder to manage effectively.
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Let’s Design the Right AV Solution for Your Environment

Whether you’re upgrading existing systems or planning a new space, we’ll help you define the right approach — before you invest.

How We Support Hospitals and Healthcare Partners

ET Group’s AV services align room design, platform configuration, support standards, and long-term reliability across the spaces government teams rely on most.

Essential AV Services for Hospitals and Healthcare Partners

Our AV services are delivered through a structured approach across strategy, deployment, and long-term support.

  • Custom AV Design

  • Installation & Integration

  • AV Technology Consulting

  • Unified Communication & Collaboration

  • Managed AV Services

  • On-Site Support

  • Help Desk

  • Remote Monitoring & Management

Leading Managed AV Solutions for the Hospitals and Healthcare Industry

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A Reliable Framework for Resolving Issues

When problems affect meeting spaces, equipment, or platforms, ET Group provides a clear escalation path from remote troubleshooting to on-site intervention. Our approach enables agencies to restore service quickly without leaving internal teams to manage every issue alone.

Remote Support from Qualified AV Specialists

Our remote support team works to identify and resolve issues before they create larger disruptions, giving financial organizations faster access to people who understand room technology, platform behavior, and real-world meeting workflows.

On-Site Technicians for Hands-On Intervention

When physical service is required, ET Group can dispatch trained technicians to repair, replace, or reconfigure systems in executive boardrooms, regional offices, and other high-priority spaces.

Ongoing Monitoring to Protect Room Readiness

Our monitoring and testing services help track room health, device status, and operational performance over time so recurring issues can be identified early and addressed before they affect important meetings

Why Hospitals and Healthcare Organizations Choose ET Group

Healthcare organizations need AV partners who understand how communication technology affects patient care, care-team coordination, and operational response. ET Group’s standards-driven approach is engineered to reduce friction in key healthcare environments and improve ROI for AV technology investments.
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AV Success Stories from Our Partners

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Specialized AV Across 40+ High-Security Spaces

Since 2014, we’ve partnered with a leading Canadian nuclear energy provider on over 40 AV spaces across secure, mission-critical sites. From executive boardrooms to emergency control centres, we’ve delivered specialized design, programming, and ongoing support—enabling scalable deployments while meeting the client’s complex and unique operational needs.

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Budget-Friendly Return to Office: Bringing New Life to Old AV with Interoperability

When this mining organization was facing lengthy and expensive upgrades across 55 video conferencing spaces to enable Microsoft Teams, ET Group helped them breathe new life into their legacy hardware with interoperability.

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AV Transformation Spanning 40 Locations and 176 Rooms

ET Group worked with a leading Ontario utility to modernize its audio-visual across multiple sites, standardizing equipment and simplifying controls for instant collaboration. By centralizing conferencing and adding remote monitoring, the solution delivers reliable performance, actionable insights and faster roll-outs of new or refreshed spaces.

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Bringing Interoperability to an Ontario Energy Provider

A High profile energy provider in Ontario was struggling to connect their aging infrastructure to their newly chosen Microsoft Teams video conferencing platform. With a critical need to stay connected to a large network of clients, they could not afford to spend a lot of time completely redesigning their meeting spaces and retraining their team on new technologies.

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Bringing Technology to Life at The Cisco Innovation Centre

Cisco’s Toronto Innovation Centre is a hub for cutting-edge technology in fintech, healthcare, and smart cities. To support seamless collaboration and real-time innovation, Cisco needed a flexible AV infrastructure. ET Group delivered a high-performance solution, enabling teams to connect effortlessly and bring groundbreaking ideas to life.

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Modernizing ERCO’s Meeting Rooms for Global Collaboration

ERCO Worldwide, a 125-year-old chemical manufacturing company, used the relocation of its global headquarters as an opportunity to redesign how teams work together. Their vision: create a healthier, more connected workplace that encourages collaboration, supports hybrid work, and fuels innovation across the enterprise.

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About ET Group’s Healthcare AV Services

Frequently Asked Questions

Why is AV performance essential in hospitals and healthcare environments?

Technical issues in healthcare spaces can slow communication between care teams, disrupt virtual consultations, and create friction in environments where timing and clarity can have measurable impacts on clinical outcomes. ET Group helps healthcare organizations build more dependable AV environments that support smoother coordination and more reliable daily operations.

How does ET Group support telemedicine and remote consultations?

We help create secure, high-quality video conferencing environments for telehealth visits, virtual check-ins, and remote specialist collaboration. This enables healthcare teams to deliver virtual care more effectively and with less technical friction.

What kinds of healthcare spaces does ET Group support?

We support a range of environments used by hospitals and healthcare organizations, including telemedicine spaces, training rooms, coordination spaces, command centres, and other collaboration environments. Our approach helps ensure each space is aligned to its purpose while still fitting into a broader supportable standard.

Can ET Group help with aging healthcare AV infrastructure?

Yes. Many healthcare organizations operate with older AV systems that are harder to support and less aligned with current operational needs. ET Group can help modernize priority spaces, improve consistency across environments, and create a more practical long-term support model.

How do your monitoring and support services protect confidentiality?

Our services are designed around operational visibility, not meeting or consultation content. ET Group gathers the system and device data needed to assess room health, readiness, and performance, but does not access audio, video, or transcripts from sessions.

How do you support command centres and critical response environments?

We help design, modernize, and support AV environments for emergency operations, security monitoring, and hospital-wide coordination so teams have better visibility and more reliable communication during critical events.

Why work with ET Group instead of relying on internal IT?

Internal IT teams often have broader responsibilities than maintaining complex AV environments across clinical, operational, and training spaces. ET Group provides specialized AV expertise, dedicated support workflows, and managed services that help keep critical rooms reliable without overburdening internal resources.

How do you support medical training and simulation?

Working with ET Group helps hospitals, medical schools, and research centres support more effective learning and professional development. Our AV solutions can improve access to training rooms for hybrid and remote participants, while our technology consulting and workshops help drive user adoption in these spaces by improving their alignment with existing organizational workflows via a human centered approach that prioritizes the needs of end users.

Work With an AV Partner You Can Rely On

Book your discovery call today and let an expert from ET Group show you how an expert AV installation can help your organization embrace the benefits of a truly hybrid workplace.