Support Solutions

Meeting Room Technician

What is a Meeting Room Technician?

Your Dedicated Meeting Room Technician is a full-time, onsite technical resource for new and existing meeting rooms. This service professional plays a critical role in being involved in your spaces, tools, and culture. This service is ideal for clients with many rooms or critical spaces, as it greatly reduces mean time to resolution and relieves the internal AV-related workload from your IT team.

Book a Consultation
  • Always available

    Your Meeting Room Technician works onsite with your team, and is always available and prepared at a moment's notice to jump in and solve your technology issues.

  • Specialized AV technicians

    Our Meeting Room Technicians are certified professionals in the leading software and hardware platforms for AV Technology.

  • Allow your IT team to remain focused

    Let your Meeting Room Technician handle keeping your AV infrastructure online, so your IT team can continue to take care of your people and your business.

  • Increase your ROI

    Our specialized AV technicians help you extend the lifecycle of your technology, improve your meeting start-time and reduce support costs so you can spend less and focus more.

Supporting your business on a global scale

What's Included?

Book a Consultation

Incident and Service Request Response

Your Meeting Room Technician provides fast and efficient assistance in resolving any issues you may encounter with your audiovisual systems and equipment, leveraging both ET Group and your databases for optimal resolution time.

Incident Escalation

We ensure that any incidents are handled efficiently by escalating them to our skilled field service technicians and facilitating an onsite response when advanced troubleshooting and engineering support is required.

Hands-on Support

Your Meeting Room Technician delivers in-person, hands-on support to your designated users for key meetings and events. This ensures a seamless meeting experience by having a dedicated technician onsite to assist with any technical issues.

Routine Inspections

We conduct routine inspections of meeting rooms to ensure they are ready for use, ensuring that all equipment is functional and any necessary adjustments are made before the start of each meeting or event.

We're certified in leading AV technology hardware and software


Featured Insights

7 Most Common Problems in an IT Work Environment & How to Fix Them

From compatibility problems across different services to team members who may not all be on the same page about how to use your setup, there are many IT problems that can plague you unless you approach them proactively.

Selected Clients


"ET Group took the time to understand our needs as an organization and worked with us to develop a custom strategy tailored to our particular needs. Through detailed consultation, quick response times and excellent customer service, they have helped the York University Student Centre Build an AV program that will serve students for years to come, and help us deliver our mission to our community."

"From the start of our new office build through to our move-in date, ET Group were outstanding business partners. They pushed our thinking on the use and integration of technology not only in our corporate offices but throughout our organization, proposed a wide range of technology options to meet both specific departmental and budgetary requirements and have provided us with solid after sale service."

"Your team dug down and found out what the issues were. There would have been no way of our team being able to troubleshoot most of these issues."

“The Innovation Labs got us so excited about the possibilities for our new company direction with regards to our spaces, our technology, and how it interconnects with our people.”

Start your hybrid journey with a complimentary consultation.

Our workplace technology specialists will guide you through a complementary process to surface your workplace pains, gains, workflows, user experience, and more.