Remote Support Solutions

Automated Room Testing

Always-Ready Meeting Spaces for Maximum Productivity

Automated Room Testing from ET Group ensures that your AV technology and meeting rooms are always in working order, and ready for you to join your meetings with minimal setup required.

In between your meetings, or at your desired frequency, our RMM program runs automated scripts that reset your rooms to predetermined default settings. This includes standard speaker volume, HMDI input/output, auto-muting microphones, and even adjusting lights and temperature.

Your system is also continuously tested for quality and service connection, so you can join your next meeting with confidence and focus.

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  • Start meetings with confidence in your AV technology

    Room tests ensure that your meeting technology is online, call quality is to standard, and that your devices are set to the right preferences for you and your team.

  • Stay informed of real-time issues

    Scripts run even when your rooms are in use, so any decrease in call quality or sudden failure of equipment is alerted and addressed without interrupting your meetings.

  • Host meetings seamlessly and without delays

    Start your meetings knowing that your system is set up exactly how you like it, and you can jump right into your conversation with no delays or awkward mishaps.

  • Get expert support from certified AV professionals

    In the event a device fails or cannot be reset remotely, our Certified Service and Meeting Room Technicians are ready to repair your technology quickly and efficiently.

Supporting Canadian Businesses

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How does Automated Room Testing work?

Once your meeting rooms and technology have been onboarded, and we've installed our Remote Monitoring and Management software to your network and devices, we are able to program and deliver on your desired room experience.

Ensuring Room Readiness in All Your Spaces

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Huddle & Small Meeting Spaces

Conference Rooms

Boardrooms

Workstations and Focus Spaces

Classrooms

Training Spaces

Command and Control Centres

Courtrooms and Correctional Facilities

Healthcare Centres

Customer Stories

Enhancing Operational Efficiency through Remote Monitoring & Management

This case study focuses on one of Canada’s major Financial institutions, with a strong National presence. Based in Toronto, Ontario, this client’s footprint extends throughout Canada. ET Group partners with them to oversee Audiovisual (AV) and Unified Communications (UC) services in more than 200 meeting rooms across the country. By leveraging Remote Monitoring and Management (RMM) capabilities from Utelogy, we were able to streamline their support needs and help them realign with their business goals.