Professional Services
AV Technology Consulting Services
Experience our Award Winning Process.
Transforming Workplaces with People-Centered Technology Solutions
Our process puts people first, ensuring that technology aligns with both your organizational goals and the critical human elements of your workspaces. We delve deep into your unique challenges, workflows, and stakeholder needs to unlock the full potential of your workplace transformation.
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Experience our Award Winning Consulting Process
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Phase 01
Understanding Stakeholders
Different stakeholders bring different needs and expectations to a hybrid work environment. Our human-centered approach will surface challenges, use cases, and workflows to help define the desired user experiences.
- Develop Stakeholder Map
- Interviews and Observation
- Conduct Document Review
- Conduct Technology Analysis
Phase 02
Aligning Priorities
In a facilitated meeting with key stakeholders, we will review the data and insights gathered, invite constructive discussion of all stakeholder perspectives, and ultimately gain alignment on priorities for the project.
- Summary of Findings
- Prepare a Hosted Deep Dive Session
- Host a Stakeholder Alignment Meeting
- Reach Alignment on Priorities
Phase 03
Conceptual Design & Prototypes
Using the insights on different stakeholders' needs as well as the alignment on priorities, we craft a conceptual design of potential solutions—a glimpse of what could be, a first taste, and a starting point that is specific enough to invite reflections.
- Build Key Use Cases and User Stories
- Match Technology to Key Priorities
- Build Prototypes
Phase 04
Testing & Iterating
Together we will refine the design by testing the conceptual design and prototypes in a co-creative manner. By experiencing different potential solutions you’ll gain clarity on which fit best and we’ll help further sharpen the understanding of your needs.
- Test Prototypes and Gather Feedback
- Reflect on Original Priorities
- Refine Conceptual Design
Phase 05
Detailed Design
We will distill the refined conceptual design into specific plans, construction drawings, layouts, and material lists into a complete package that allows you to move forward with clear direction
- Develop Detailed Design
- Refine Budget Estimate
- Preset Final Design to Key Stakeholders
"ET Group took the time to understand our needs as an organization and worked with us to develop a custom strategy tailored to our particular needs. Through detailed consultation, quick response times and excellent customer service, they have helped the York University Student Centre Build an AV program that will serve students for years to come, and help us deliver our mission to our community."
"From the start of our new office build through to our move-in date, ET Group were outstanding business partners. They pushed our thinking on the use and integration of technology not only in our corporate offices but throughout our organization, proposed a wide range of technology options to meet both specific departmental and budgetary requirements and have provided us with solid after sale service."
"Your team dug down and found out what the issues were. There would have been no way of our team being able to troubleshoot most of these issues."
FEATURED INSIGHTS
Report: The Power of Insights in Shaping Hybrid Work
The insights we’ve uncovered reveal real technology challenges that many hybrid organizations are facing today, and the underlying reasons they may be happening. Learn how you can identify and solve your own hybrid technology challenges with Workplace Insights from ET Group.
Featured Insights
Check out our work!
Explore some innovative projects we've done for our valued clients — from upgraded boardrooms to exciting and interactive social spaces!
