David Kerr

On-Prem vs Cloud Collaboration Platforms: What IT Teams Need to Consider When Designing AV Systems

Summary:  Platform deployment influences how your AV system is installed, hosted, and delivered There are several deployment methods that consider a variety of priorities and outcomes Choosing the right method requires deep consideration of security, cost, resourcing and support needs The right AV partner can simplify the process and help you make more informed decisions […]

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How to Enable Multi-Platform Meetings with Interoperability (and Other Modern Technology Challenges)

Summary:  80% of enterprises today use at least two collaboration platforms everyday Shortened product cycles make it harder to proactively strategize your workplace technology Solutions that provide interoperability are a simple but effective way to enable multi-platform workflows and combat AV challenges  ET Group can help you determine the best interoperability approach for your business […]

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Charting the Future of UCC: Key Takeaways from Enterprise Connect 2025

Charting the Future of UCC: Key Takeaways from Enterprise Connect 2025 In March, we sent our trusty team member David Kerr down to Florida to soak up the sun and gather intel about what’s happening in the Unified Communications and Collaboration space in 2025 at Enterprise Connect.  And he certainly delivered. After attending many exciting […]

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Unlocking Seamless Communication: The Power of Interoperability for Video Conferencing

Unlocking Seamless Communication: The Power of Interoperability for Video Conferencing A common struggle for many organizations is that they require access to more than one meeting platform to accomplish their day-to-day operations. However, the majority of their spaces and technology are designed to fully support only one. Whether that’s Microsoft Teams, Zoom, or something else […]

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Basic vs. Pro Membership for Microsoft Teams Rooms: What’s Best for You?

Basic vs. Pro Membership for Microsoft Teams Rooms: What’s Best for You? Summary: Microsoft Teams Rooms (MTR) can make any workspace a powerful hub for collaboration and communication. Basic and Pro licenses let organizations scale from zero-cost foundational features to advanced options that address specific needs. MTR Basic is completely free to use as long […]

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Different Approaches to One Touch Join: Pexip, Synergy SKY, & More

Different Approaches to One Touch Join: Pexip, Synergy SKY, & More Summary: One-touch join (OTJ) features streamline the meeting process by giving on-site workers the ability to join meetings hosted anywhere without manually entering any data. This reduces friction and makes it easier to connect with remote workers. With the right configuration, OTJ can help […]

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What Is One-Touch Join & Why Is It Vital for Hybrid Meetings?

What Is One-Touch Join (& Why Is It Vital for Hybrid Meetings)? Summary: One-Touch Join (OTJ) bridges the gap between meeting room hardware and meetings hosted on different platforms. It reduces friction for users by automatically translating information from different meeting invites into a format your device can understand. OTJ has distinct benefits for on-site […]

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3 Ways that Unified Communications and Collaboration (UCC) Can Elevate the Meeting Experience

3 Ways that Unified Communications and Collaboration (UCC) Can Elevate the Meeting Experience In today’s hybrid work environment, seamless communication is critical. However, many organizations face challenges in connecting teams efficiently and ensuring collaboration is productive. Unified Communications (UC) and Unified Communications and Collaboration (UCC) platforms are revolutionizing how meetings are conducted, enhancing the experience […]

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5 Reasons to Optimize Your Business Meeting Space with Workplace Analytics

5 Reasons to Optimize Your Business Meeting Space with Workplace Analytics Collecting data about the way your business meeting spaces are used is essential for making sure they remain cost-efficient. The information gathered via workplace analytics empowers your organization to make strategic decisions about how you continue to invest in these spaces for optimal productivity […]

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Workplace Occupancy Metrics That Can Help You Better Optimize a Business Meeting Space

Summary Utilizing occupancy metrics like room utilization rates and peak occupancy times enables businesses to maximize the efficiency of their meeting spaces, ensuring they are fully utilized and aligned with actual demand. By aligning meeting room sizes and availability with real usage data, companies can significantly reduce real estate and operational costs, enhancing the return […]

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