AV Transformation Spanning 40 Locations and 176 Rooms

ET Group worked with a leading Ontario utility to modernize its audio-visual across multiple sites, standardizing equipment and simplifying controls for instant collaboration. By centralizing conferencing and adding remote monitoring, the solution delivers reliable performance, actionable insights and faster roll-outs of new or refreshed spaces.

Enhancing Hydro Utility Operations with Integrated AV Solutions

ET Group worked with a leading Ontario utility to modernize its audio-visual across multiple sites, standardizing equipment and simplifying controls for instant collaboration. By centralizing conferencing and adding remote monitoring, the solution delivers reliable performance, actionable insights and faster roll-outs of new or refreshed spaces.

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AV Solutions in 176 Rooms Across 40 Locations

Delivering 71 videoconference endpoints across 176 AV-enabled rooms—from quick huddle spaces to flagship executive boardrooms— users can join calls or share content instantly. This uniform experience has virtually eliminated setup delays and ensures every session starts on time.
HQ Refresh: 40+ Rooms & Flagship Boardroom

Major head office refresh, upgrading over 40 rooms across five floors with advanced AV technology. A key executive boardroom now features automated cameras that intelligently frame 32 speaker positions, creating a seamless and immersive meeting experience.
Province-Wide AV Standardization & Management

By standardizing AV room deployments across 40 locations we ensured a consistent, reliable user experience no matter where teams collaborate. This province-wide approach simplifies support, streamlines training, and enables seamless communication across the organization.

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Ergonomic furniture in modern conference room with audio visual technology designed to support hybrid meetings.

Comprehensive AV & VC Design & Installation

We engineered and deployed audio-visual systems for 176 rooms—from small huddle spaces to executive boardrooms—across 40 locations. Our turnkey approach includes space planning, equipment specification, video walls, mobile carts and automated camera setups, all built to standardized templates for consistent user experience.

Seamless Videoconferencing Migration & Cloud Integration

ET Group managed the phased migration from a legacy Cisco environment to Pexip, optimizing call routing, dial plans, and firewall traversal. We then integrated Microsoft Teams CVI, enabling internally-initiated calls to connect seamlessly to Teams, Zoom, Webex, or Google Meet meetings using the room systems.

Standardized Room Templates for Consistency & Scalability

We developed and implemented uniform room design templates that streamline configuration and installation across both new builds and refresh projects—ensuring efficient roll-outs, consistent user experiences and easy expansion as needs evolve.

Proactive Remote Monitoring & Detailed Reporting

By deploying remote monitoring for continuous system-health monitoring and workspace analytics for in-depth usage data, we deliver real-time alerts plus monthly dashboards. These reports combine high-level summaries with raw data, empowering IT to plan capacity, schedule firmware updates and tailor user training before issues arise.

End-to-End Managed Services & Support

Our team delivers responsive and preventative maintenance as part of every AV/VC system contract. From timely troubleshooting to routine inspections, we ensure optimal performance and swift resolution of any disruptions—minimizing downtime and support overhead.

Ongoing Consultation & Strategic Advisory

Beyond implementation, we partner on AV strategy for retrofits, upgrades and new construction. Our experts develop room design standards, advise on technology roadmaps and collaborate on long-term plans—keeping the utility’s AV ecosystem resilient, future-ready and aligned with evolving business needs.

Supporting Canada’s Essential Utility Providers

Featured Workspace

Open Collaboration Spaces

Open Collaboration Spaces are perfect for bringing teams together in an unstructured, open environment. These spaces encourage creativity, teamwork, and free-flowing ideas. With adaptable layouts, technology-enabled tools, and an inviting atmosphere, your team can seamlessly collaborate, share insights, and solve challenges in real time.

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Customer Success Stories

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Consistent Meeting Experiences at a Leading Construction Firm

ET Group partnered with a leading construction and engineering firm to standardize Microsoft Teams Rooms across multiple offices—creating consistent, high-quality meeting spaces that support seamless collaboration and hybrid teamwork.

Re-Igniting Legacy Tech for Campus-Wide Hybrid Learning at BCIT

With 3,000 staff members and 40,000 students transitioning overnight from in-person to virtual learning, BCIT needed to quickly mass-enable their video conferencing systems to connect to Zoom—and more recently Microsoft Teams—but wanted to avoid a lengthy and costly rip-and-replace.

Specialized AV Across 40+ High-Security Spaces

Since 2014, we’ve partnered with a leading Canadian nuclear energy provider on over 40 AV spaces across secure, mission-critical sites. From executive boardrooms to emergency control centres, we’ve delivered specialized design, programming, and ongoing support—enabling scalable deployments while meeting the client’s complex and unique operational needs.

Budget-Friendly Return to Office: Bringing New Life to Old AV with Interoperability

When this mining organization was facing lengthy and expensive upgrades across 55 video conferencing spaces to enable Microsoft Teams, ET Group helped them breathe new life into their legacy hardware with interoperability.