Customer Success Stories

Bringing Interoperability to an Ontario Energy Provider

Bringing New Life to Legacy Meeting Rooms with Pexip

A high profile energy provider in Ontario was struggling to connect their aging infrastructure to their newly chosen Microsoft Teams video conferencing platform. With a critical need to stay connected to a large network of clients, they could not afford to spend a lot of time completely redesigning their meeting spaces and retraining their team on new technologies. Our team of Unified Communications experts understood this challenge and implemented Interoperability — a key solution that allowed this client to seamlessly migrate their legacy hardware-based room to a flexible software-based experience. Today their team reaps the benefits of increased ROI due to a budget friendly room refresh that leveraged their existing tech, while enabling multi-platform collaboration and enhanced calendar integration.

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  • Software-Based Infrastructure for Flexible Rollout

    This utility giant needed a simple solution that offered maximum platform capabilities without requiring a compete overhaul of their spaces. Pexip Infinity offers immediate connection to meetings hosted in any platform while ensuring they can scale and upgrade their meeting hardware as needed without disruption.

  • Multi-Platform Capabilities That Enable Wider Communication

    Pexip Infinity allows this client's room systems to connect not only to Microsoft Teams but also many other cloud-based meetings hosted in platforms such as Zoom, Google Meet or Webex, removing barriers of communication with a variety of customers, partners and vendors.

  • Synchronized Calendar Applications Offering Faster Connection

    The calendar integration functionality offered by Pexip allows team members to schedule and/or join any call with simply the single press of a button, made available on every room's control system.

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What we did For an Ontario Energy Provider

From Hardware Hurdles to Software Enablement with Pexip

This utility company was facing serious limitations with with their out-dated Cisco video conferencing hardware, as it was obstructing their ability to connect to their meeting platform of choice—Microsoft Teams. By migrating their legacy system to a software-based infrastructure with Pexip Infinity, their team can now seamlessly host or join meeting in Teams or any other cloud-based platform such as Google Meet, Zoom and Webex. All while maintaining feature functionality, and having flexibility when it comes to upgrading the devices in their spaces as their needs change.

Seamless Scalability and Standardization Across Locations

Due to Pexip Infinity being software-based, it's capabilities can be upgraded, downgraded or scaled, depending on the client's business needs, at anytime with little to no disruption. This solution offers easy rollout when adding new rooms or office locations to their platform license without requiring multiple servers or adjacent applications and offers higher ROI when making hardware decisions.

Simple Meeting Scheduling & One Touch Join

This client wished to keep their existing calendar ecosystem in place, so we seamlessly integrated Pexip One-Touch-Join (OTJ). This integration enhances the user experience by ensuring a consistent and intuitive meeting join process. Pexip OTJ automatically detects and syncs all meeting invites and room bookings—regardless of platform—directly to team members' calendars. When it's time to meet, users simply enter the designated room and press a single button to start the call.

Supporting Canada's Most Critical Applications

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Interoperability Solutions

At ET Group, we understand that true interoperability goes beyond just connecting rooms and devices — it's about enhancing human interaction. Our unique, human-centered approach to interoperability focuses on delivering intuitive, flexible solutions that empower your team to communicate and collaborate effortlessly, regardless of the platforms or tools you prefer.

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Customer Success Stories

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AV Transformation Spanning 40 Locations and 176 Rooms

ET Group worked with a leading Ontario utility to modernize its audio-visual across multiple sites, standardizing equipment and simplifying controls for instant collaboration. By centralizing conferencing and adding remote monitoring, the solution delivers reliable performance, actionable insights and faster roll-outs of new or refreshed spaces.

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Bringing Interoperability to an Ontario Energy Provider

A High profile energy provider in Ontario was struggling to connect their aging infrastructure to their newly chosen Microsoft Teams video conferencing platform. With a critical need to stay connected to a large network of clients, they could not afford to spend a lot of time completely redesigning their meeting spaces and retraining their team on new technologies.

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Modernizing ERCO’s Meeting Rooms for Global Collaboration

ERCO Worldwide, a 125-year-old chemical manufacturing company, used the relocation of its global headquarters as an opportunity to redesign how teams work together. Their vision: create a healthier, more connected workplace that encourages collaboration, supports hybrid work, and fuels innovation across the enterprise.

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Enhancing Meeting Rooms for a Leading Waste Management Company

A leading waste management company sought to improve communication and efficiency across its offices in Miami, New York, and Toronto. The goal was to create modern, high-performance conference rooms that support seamless collaboration, enabling teams to connect effortlessly regardless of location. This project aimed to enhance operational effectiveness by integrating advanced AV solutions designed for a dynamic and technology-driven workplace.

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Enabling Microsoft Teams Meetings with Cloud-Based Infrastructure

With a range of communication and collaboration needs across internal team members, customers, vendors and other business partners, ERCO recognized the importance of having meeting rooms that can support a variety of conversations and platforms—most importantly Microsoft Teams. In order to achieve this goal, they required flexible spaces with technology tools that allowed for scalability and consistency, while integrating with their existing Microsoft calendar system.

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